Terms and Conditions for Astro Help Centre

Last Updated: September 22, 2026
Website: https://www.astrohelpcentre.com

Please read these Terms and Conditions carefully before using Our Website and Services.

1. Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

• Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares or equity interest.

• Country refers to: Haryana, India.

• Company (referred to as "the Company", "We", "Us" or "Our") refers to Astro Help Centre, C-117, 1st Floor, Vyapar Kendra, Gate No. 1, Palam Vihar, Gurgaon - 122017, Haryana, India.

• Device means any device that can access the Service such as a computer, mobile phone, or tablet.

• Service / Website refers to Astro Help Centre, accessible from https://www.astrohelpcentre.com.

• Terms and Conditions (also referred to as "Terms") mean these Terms that form the entire agreement between You and the Company regarding the use of the Service.

• Third-Party Service means any services, content, or products provided by a third party that may be displayed or made available through our Service.

• You means the individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing the Service.

• OTP means a One-Time Password sent to the mobile number or other contact information provided by You for verification, authentication, login, account security, or other authorized purposes.

• Promotional Communications means promotional or marketing communications that may include offers, discounts, updates, product information, service announcements, campaigns, or other marketing content sent through SMS, email, WhatsApp, push notifications, phone calls, or other permitted communication channels.

2. Acknowledgment and Acceptance

These Terms govern your use of this Service and constitute the legally binding agreement between You and the Company. By accessing, browsing, registering on, or using our Website or Services, you agree to be bound by these Terms.

• If you do not agree with any part of these Terms, you must not access or use the Service.
• You confirm that you are over the age of 18 years. Our Service is not intended for individuals under 18.
• Your access and use of the Service is also conditioned on your acceptance of our Privacy Policy. Our Privacy Policy explains how we collect, use, store, process, and protect your personal information. Please read it carefully.
• Certain features of our Website or Services may require mobile number or other contact verification through OTP. By requesting an OTP, you authorize us and our authorized service providers to send OTPs to the contact information provided by You.

3. Services Offered

Astro Help Centre provides astrological and spiritual services, including but not limited to:

All astrology-related services are based on ancient Vedic principles and are provided for spiritual guidance, personal interpretation, and belief purposes only.

Astrological predictions, recommendations, reports, consultations, and related information should not be considered a substitute for professional medical, legal, financial, psychological, or other professional advice.

We do not guarantee any specific outcome from astrology consultations, predictions, remedies, products, or recommendations.

• Horoscope Readings, Kundli Analysis, and Numerology Reports
• Online and Offline Astrology Consultations
• Sale of spiritual and astrological products such as Gemstones, Rudraksha, Yantras, Malas, and Bracelets
• Astrology-related consultations, reports, chat, call, and other digital services made available through our Website or applications

4. User Accounts, OTP Verification and Responsibilities

When You create an account, register for our Services, request an OTP, or place an order with us, You must provide accurate, complete, and current information.

You are responsible for ensuring that the mobile number, email address, birth details, address, and other information provided by You are accurate.

OTP Verification

To protect user accounts and prevent unauthorized access, we may use OTP-based verification.

You agree not to:

• OTPs may be sent to the mobile number or email address provided by You.
• You must not share your OTP with any other person.
• You are responsible for maintaining the confidentiality of OTPs received on your registered device or contact information.
• We may use OTP verification for registration, login, account recovery, transaction verification, consultation access, or other security-related purposes.
• We are not responsible for unauthorized access resulting from Your voluntarily sharing an OTP or failing to protect access to Your registered device or account.
• Use the Service for any unlawful, fraudulent, abusive, or unauthorized purpose.
• Provide false, misleading, or inaccurate information.
• Provide false birth details for the purpose of obtaining an astrology report or consultation.
• Impersonate another person.
• Create accounts for fraudulent or abusive purposes.
• Attempt to gain unauthorized access to our systems, servers, accounts, APIs, or networks.
• Interfere with or disrupt the operation of the Website or Services.
• Copy, reproduce, distribute, modify, or resell any content, reports, products, or services from our Website without written permission.

5. Notifications, SMS, Email, WhatsApp and Promotional Communications

By registering with Astro Help Centre, using our Services, placing an order, booking a consultation, or providing Your contact information, You acknowledge that we may communicate with You regarding Your account, transactions, services, and relevant updates.

Service and Transactional Communications

We may send communications including:

These communications may be delivered through SMS, email, WhatsApp, push notifications, phone calls, or other communication channels used by us or our authorized service providers.

• OTPs for verification and authentication.
• Login and account-related notifications.
• Booking and consultation confirmations.
• Order confirmations and order status updates.
• Payment-related notifications.
• Appointment and consultation reminders.
• Customer support communications.
• Security alerts.
• Important service announcements.
• Changes to our Services, Terms, or policies.

Push Notifications

If You use our mobile application or a device that supports push notifications, You may receive push notifications relating to:

You may manage or disable push notifications through your device or application settings, subject to the availability of such controls.

• Account and service activity.
• Consultation reminders.
• Booking and order updates.
• New services or features.
• Offers and promotions.
• Important announcements.

Promotional Communications

Subject to applicable law and Your communication preferences, we may send promotional or marketing communications regarding:

Promotional communications may be sent through SMS, email, WhatsApp, push notifications, phone calls, or other permitted communication channels.

You may opt out of promotional communications by following the unsubscribe instructions provided in the relevant communication or by contacting us at support@astrohelpcentre.com.

Please note that opting out of promotional communications may not stop essential transactional, security, account, or service-related communications.

You acknowledge that standard SMS, internet, mobile network, or other communication charges imposed by your telecom operator or service provider may apply.

• Discounts and special offers.
• Astrology consultations.
• Products and services.
• New features and services.
• Promotional campaigns.
• Festivals, events, and special occasions.
• Other offers that we believe may be relevant to our users.

6. Orders, Pricing, and Payments

• All product prices are listed in Indian Rupees (INR) and are subject to change without prior notice.
• We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized activity, abuse, or errors in pricing or product information.

• Payments must be made through our authorized payment gateways.

• By providing payment information, You represent that You are authorized to use that payment method.

• Any applicable taxes, delivery charges, convenience fees, or other charges will be displayed or communicated where applicable.

• Orders may be subject to availability and applicable cancellation, refund, return, and shipping policies.

7. Intellectual Property

All content on this Website, including text, graphics, logos, images, reports, astrological content, videos, designs, software, user interfaces, and other materials, is owned by or licensed to Astro Help Centre and is protected by applicable copyright and intellectual property laws.

You may not reproduce, distribute, modify, publish, transmit, sell, license, or create derivative works from our content without our prior written consent.

8. Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, security, or practices of third-party websites.

You acknowledge that the Company shall not be liable for any damage or loss caused by your use of third-party content, goods, or services.

We strongly advise You to read the Terms and Privacy Policy of any third-party website You visit.

9. Third-Party Service Providers

We may use third-party service providers to support the operation of our Website and Services, including providers for:

Such service providers may process information necessary to provide the relevant service, subject to applicable agreements, security measures, and our Privacy Policy.

• OTP and SMS delivery.
• Email communication.
• WhatsApp communication.
• Push notifications.
• Payment processing.
• Hosting and cloud infrastructure.
• Analytics and performance monitoring.
• Customer support and communication.
• Other technical or operational services.

10. Termination

We may terminate or suspend Your account and access to the Service immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

We may also suspend or restrict access where necessary to prevent fraud, abuse, unauthorized activity, security threats, or violation of applicable laws.

11. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever, including loss of profits, loss of data, business interruption, personal injury, or loss of privacy arising from your use of the Service.

The entire liability of the Company under any provision of these Terms shall be limited to the amount actually paid by You for the product or service in question, or INR 10,000, whichever is less, to the maximum extent permitted by applicable law.

12. "AS IS" and "AS AVAILABLE" Disclaimer

The Service is provided to You "AS IS" and "AS AVAILABLE" without warranty of any kind.

The Company expressly disclaims all warranties, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, to the extent permitted by applicable law.

We do not warrant that the Service will be uninterrupted, error-free, secure, or free from viruses or harmful components.

We make no warranty regarding the accuracy, reliability, completeness, or guaranteed outcome of any astrological prediction, report, consultation, recommendation, or information provided through the Service.

Astrology-related information is provided for spiritual guidance, personal interpretation, and belief purposes only.

13. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Subject to applicable law, disputes arising in connection with these Terms or the Services shall be subject to the jurisdiction of the competent courts in Gurgaon/Gurugram, Haryana.

If You have any dispute or concern about the Service, You agree to first try to resolve the dispute informally by contacting the Company at our support email.

14. Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid by a court, such provision will be modified to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

Waiver

The failure of the Company to enforce any right or provision of these Terms shall not be considered a waiver of that right.

15. Changes to These Terms and Conditions

We reserve the right to modify or replace these Terms at any time at our discretion.

If a revision is material, we may provide reasonable notice before the revised terms take effect, where required by applicable law.

By continuing to access or use our Service after revisions become effective, You agree to be bound by the revised Terms.

If You do not agree to the revised Terms, You must stop using the Service.

16. Contact Us

If You have any questions about these Terms and Conditions, please contact us:

Astro Help Centre
Address: C-117, 1st Floor, Vyapar Kendra, Gate No. 1, Palam Vihar, Gurgaon - 122017, Haryana, India.

Email: info@astrohelpcentre.com / support@astrohelpcentre.com

Website: https://www.astrohelpcentre.com